OPERATION MANAGER - PENANG HILL GALLERY @ EDGECLIFF – GRADE N41/N44

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JOB VACANCY
PENANG HILL CORPORATION

OPERATION MANAGER - PENANG HILL GALLERY @ EDGECLIFF - GRADE N41/N44
(1 VACANCY)

  1. SERVICE GROUP               : MANAGEMENT AND PROFESSIONAL
  2. POSITION GRADE             : GRADE N41/N44
  3. POSITION TYPE                : CONTRACT (Renewable)
  4. SALARY SCHEME               : Based on salary scheme for the Grade N41/N44

 

WORK DESCRIPTION:

  1. Develop, lead and manage all operational activities of Penang Hill Gallery @ Edgecliff (“Edgecliff”) to optimize business performance, promote and establish “Edgecliff” as a new attraction of Penang Hill;
  2. Ensure that all operational activities of “Edgecliff” meet or improve on budget, expenses and visitors targets (Key Performance Indicators (KPIs)) set by the PHC Management;
  3. Manage the Gallery Staff and responsible for the performance of overall operations of “Edgecliff”;
  4. Build strong relationship with all tourism and marketing related agencies and assist to enhance Penang Hill’s reputation;
  5. Develop standard and measures including quality of offer, customer service levels, operational efficiency and health and safety;
  6. Ensure good relations and regularly communicate with all major stakeholders (internal and external) including tour agents and education groups to achieve business objectives.

 

REQUIREMENTS:

  1. Malaysian Citizen, 30 years old and above;
  2. Minimum Degree in Marketing, Business, Accounting, Communication or related discipline. Higher qualification will be an advantage;
  3. Minimum 6 years of relevant experience in a senior marketing or operational lead position;
  4. Previous working experience in a tourism, hospitality, education, gallery or museum related establishment will be an preferred;
  5. Demonstrated knowledge in marketing, tourism and services industry and business best practices with proven practical experience;
  6. Strong analytical and management skills, including ability in analyzing visitors’ data and financial statements;
  7. Strong negotiation, presentation and communication skills in English and Bahasa Malaysia (both verbal and written). Additional language skills would be added advantage;
  8. Motivated and self-driven individual with a strong commitment to integrity, professionalism and teamwork; Experience in managing a team:
  9. Confident and dynamic personality; Strong creative outlook and willingness to take challenges;
  10. Must be flexible and occasionally to work on weekends and public holidays at short notice.

 

*Only Shortlisted Candidate will be contacted

 

*CLOSING DATE 27TH of OCTOBER 2021

Application Form

 

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PEJABAT PERBADANAN BUKIT BENDERA PULAU PINANG
TINGKAT 7, BANGUNAN PBBPP
JALAN STESEN BUKIT BENDERA
11500 PULAU PINANG
(ATTN.TO: CORPORATE MANAGEMENT SERVICE DIVISION)
TEL. NO.: 04-8288880 / 61 FAX NO.: 04-8288862