CUSTOMER SERVICE ASSISTANT (PSH)

CUSTOMER SERVICE ASSISTANT (PSH)

1. SERVICE GROUP               : SUPPORT GROUP
2. POSITION TYPE                : CONTRACT (Renewable under PSH Scheme)

WORK DESCRIPTION:

1. Meet and greet customers;
2. A warm and approachable manner;
3. Provide outstanding customer service to improve customer satisfaction and relationship;
4. Provide information about Penang Hill and its attractions to visitors;
5. Crowd control and queue management;and
6. Customer query management.
   

REQUIREMENTS:

1. Malaysian citizen, 19 years old and above;
2. Minimum diploma or professional qualification in Hospitality, Tourism, Customer Service, Marketing or any other related disciplines. Fresh graduates with a higher qualification are encouraged to apply;
3. Previous working experience in a hotel or tourism-related establishment will be an added advantage;
4. Pleasant personality, outgoing and like meeting new people;
5. Strong language proficiency in English and Bahasa Malaysia (both verbal and written). Additional language skill will be and added advantage;
6. Motivated and self-driven individual with a strong commitment to integrity, professionalism and teamwork;
7. Passionate in customer service;
8. Able to work proactively and independently; and
   
9. Must be willing to work on shifts, weekends and public holidays.

*Only shortlisted candidate will be contacted.

Application Form

Email your application

Any job related inquiry or application you may reach us at

This email address is being protected from spambots. You need JavaScript enabled to view it.

Mail in your application

Submit your complete application to the stated address: -

PEJABAT PERBADANAN BUKIT BENDERA PULAU PINANG
TINGKAT 7, BANGUNAN PBBPP
JALAN STESEN BUKIT BENDERA
11500 PULAU PINANG
(ATTN.TO: CORPORATE MANAGEMENT SERVICE DIVISION)
TEL. NO.: 04-8288880 / 61 FAX NO.: 04-8288862