CUSTOMER SERVICE ASSISTANT (PSH)
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JOB VACANCY
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CUSTOMER SERVICE ASSISTANT (PSH)
- SERVICE GROUP : SUPPORT GROUP
- POSITION TYPE : CONTRACT (Renewable under PSH Scheme)
WORK DESCRIPTION:
- Meet and greet customers;
- A warm and approachable manner;
- Provide outstanding customer service to improve customer satisfaction and relationship;
- Provide information about Penang Hill and its attractions to visitors;
- Crowd control and queue management;and
- Customer query management.
REQUIREMENTS:
- Malaysian citizen, 19 years old and above;
- Minimum diploma or professional qualification in Hospitality, Tourism, Customer Service, Marketing or any other related disciplines. Fresh graduates with a higher qualification are encouraged to apply;
- Previous working experience in a hotel or tourism-related establishment will be an added advantage;
- Pleasant personality, outgoing and like meeting new people;
- Strong language proficiency in English and Bahasa Malaysia (both verbal and written). Additional language skill will be and added advantage;
- Motivated and self-driven individual with a strong commitment to integrity, professionalism and teamwork;
- Passionate in customer service;
- Able to work proactively and independently; and
- Must be willing to work on shifts, weekends and public holidays.
*Only shortlisted candidate will be contacted.
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