SYSTEM ANALYST – GRADE F9/F10
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JOB VACANCY
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SYSTEM ANALYST – GRADE F9/F10
- SERVICE GROUP : MANAGEMENT AND PROFESSIONAL
- POSITION GRADE : GRADE F9/F10
- POSITION TYPE : CONTRACT (Renewable)
- SALARY SCHEME : Based on salary scheme for the Grade F9/F10
JOB SUMMARY:
We are looking for an experienced, highly analytical, and detail-oriented System Analyst with strong project management capabilities to join our team. In this role, you will not only analyse and design business systems but also coordinate and drive project execution, ensuring that solutions are delivered on time, within scope, and aligned with organizational goals. Acting as a key bridge between stakeholders and technical teams, you will ensure that system designs meet both business objectives and technical standards.
WORK DESCRIPTION:
- Analyse current systems and processes to identify inefficiencies, gaps, and areas for improvement;
- Translate business needs into detailed functional and non-functional specifications;
- Gather and document detailed business and system requirements;
- Design system specifications, workflows, and data models to support business needs;
- Develop use cases, UML diagrams, and technical documentation;
- Collaborate with developers, testers, and other stakeholders throughout the SDLC;
- Act as a key liaison between stakeholders, technical teams, and vendors to ensure alignment and timely delivery;
- Serve as liaison between business users and IT teams throughout the project lifecycle;
- Provide input into system architecture and data integration strategy;
- Design end-to-end technical solutions, including system workflows, use cases, and database architectures;
- Support testing (UAT) and system implementation activities;
- Monitor system performance and recommend enhancements or updates;
- Ensure alignment of system design with business goals, compliance, and data security standards; and
- Any other task or project assigned by the Division Manager.
REQUIREMENTS:
- Minimum BSc or equivalent in Computer Science, Information Systems, or related fields;
- At least 5 years of experience in system analysis roles, including at least 2 years of project coordination or project management experience;
- Strong understanding of system analysis, software development lifecycle (SDLC), and business process modelling;
- Strong experience in database design, including data modelling, normalization, and ERD creation;
- Experience with tools such as UML, ERD, flowcharts, and process mapping;
- Proficient in SQL and familiar with data modelling and relational databases;
- Strong communication skills to translate between technical teams and business users;
- Programming knowledge (e.g., Python, Java, or C#) is a strong advantage;
- Strong analytical and critical thinking skills, with the ability to solve complex problems and propose practical solutions;
- Excellent organizational and time management abilities; capable of managing multiple priorities in a fast-paced environment;
- Proven experience in project coordination or project management, working with cross-functional teams;
- Able to work independently with minimal supervision and deliver quality documentation and designs;
- Experience with system integration and API design will be added advantage;
- Experience with database performance tuning, indexing, and data integration will be added advantage;
- Familiarity with cloud platforms (GCP, AWS, Azure) or enterprise systems (ERP, CRM) will be added advantage;
- Experience with Agile or hybrid project delivery methodologies will be added advantage;
- Strong problem-solving skills, self-starter and coach others in a collaborative environment;
- Ability to communicate fluently in English, Bahasa Malaysia (other language will be ideal); and
- Positive attitude as well as the ability to learn quickly, able to work both in teams and independently.
*Only Shortlisted Candidate will be contacted
*CLOSING DATE 8TH OF AUGUST 2025
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PEJABAT PERBADANAN BUKIT BENDERA PULAU PINANG
TINGKAT 7, BANGUNAN PBBPP
JALAN STESEN BUKIT BENDERA
11500 PULAU PINANG
(ATTN.TO: CORPORATE MANAGEMENT SERVICE DIVISION)
TEL. NO.: 04-8288880 / 61 FAX NO.: 04-8288862