CUSTOMER SERVICE ASSISTANT (PSH)

CUSTOMER SERVICE ASSISTANT (PSH)

1. SERVICE GROUP               : SUPPORT GROUP
2. POSITION TYPE                : CONTRACT (Renewable under PSH Scheme)

WORK DESCRIPTION:

1. Meet and greet customers;
2. A warm and approachable manner;
3. Provide outstanding customer service to improve customer satisfaction and relationship;
4. Provide information about Penang Hill and its attractions to visitors;
5. Crowd control and queue management;and
6. Customer query management.
   

REQUIREMENTS:

1. Malaysian citizen, 19 years old and above;
2. Minimum diploma or professional qualification in Hospitality, Tourism, Customer Service, Marketing or any other related disciplines. Fresh graduates with a higher qualification are encouraged to apply;
3. Previous working experience in a hotel or tourism-related establishment will be an added advantage;
4. Pleasant personality, outgoing and like meeting new people;
5. Strong language proficiency in English and Bahasa Malaysia (both verbal and written). Additional language skill will be and added advantage;
6. Motivated and self-driven individual with a strong commitment to integrity, professionalism and teamwork;
7. Passionate in customer service;
8. Able to work proactively and independently; and
   
9. Must be willing to work on shifts, weekends and public holidays.

*Only shortlisted candidate will be contacted.

Application Form

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Submit your complete application to the stated address: -

PEJABAT PERBADANAN BUKIT BENDERA PULAU PINANG
TINGKAT 7, BANGUNAN PBBPP
JALAN STESEN BUKIT BENDERA
11500 PULAU PINANG
(ATTN.TO: CORPORATE MANAGEMENT SERVICE DIVISION)
TEL. NO.: 04-8288880 / 61 FAX NO.: 04-8288862