IT MANAGER – GRADE F48/F52

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JOB VACANCY
PENANG HILL CORPORATION

IT MANAGER – GRADE F48/F52
(1 VACANCY)

  1. SERVICE GROUP               : MANAGEMENT AND PROFESSIONAL
  2. POSITION GRADE             : GRADE F48/F52
  3. POSITION TYPE                : CONTRACT (Renewable)
  4. SALARY SCHEME              : Based on salary scheme for the Grade F48/F52

 

WORK DESCRIPTION:

  1. Responsible for Penang Hill Corporation (PHC)’s IT daily operations in ensuring minimum downtime (hardware and software, Application System, Database and Network infrastructure);
  2. Develop and align the IT Strategies to the overall Company’s business objectives and ensure that it evolves to meet the changing needs of the organization and its business units;
  3. Provide management and guidance for IT support, diagnosing and solving issues and escalating where appropriate for internal/ external users;
  4. Carry out daily operational tasks and system monitoring to ensure the effective operation for IT systems and facilities;
  5. Develop and maintain technical and procedure documentation and implement policies and procedures to support IT software and systems;
  6. Coordinate and follow-up with internal resources, stakeholders and third parties/vendors for the flawless execution of IT Projects and Service Level Agreements (SLA);
  7. Lead continual service improvement and ongoing process maturity through regular reviews of the process and tools, conduct Inventory audits to identify technologies affected, trend analysis and metrics reporting and through regular engagement with IT Leadership team;
  8. Encourage growth through technical innovations and knowledge management;
  9. Responsible for overseeing the hiring, training and mentoring of IT service personnel who operate and administer IT infrastructure, Inventory and customer Helpdesk systems;
  10. Provide recommendation and support for strategic planning in terms of best practice, cost management, potential products/services, and application of emerging technologies;
  11. Provide leadership, management and expertise required to ensure quality and on-time and on-budget delivery of IT projects;
  12. Plan, organizes, coordinate, direct and ensure delivery of all IT needs/projects for the company;
  13. Accountable for the implementation and compliance to the approved quality, occupational safety, health and environment standards towards meeting regulatory and best practices and creating a motivating and encouraging environment;
  14. Manage and plan financial performance of IT Division, including operational budgeting, cost accountability, capital project budgets and purchasing;
  15. Establish KPI and monitor its performance and conformance;
  16. Any other task or project assigned by the General Manager.

 

REQUIREMENTS:

  1. Malaysian Citizen, 30 years old and above; minimum 10 years working experience with minimum 3 to 5 years in IT related Management roles;
  2. Candidate must possess at least a Bachelor’s Degree, Professional Degree, Master’s Degree in Computer Science/Information System Engineering or equivalent;
  3. Demonstrated ability to apply IT in solving business problems;
  4. Extensive knowledge in Ticketing system design/ operation and its ecosystem is a must;
  5. Ensure the security of the information systems, communication lines, and equipment;
  6. Working knowledge of network and wireless technology, installation methodology and maintenance (Radio, 2G, LTE, 5G, Wi-Fi, UTP, Fibre, PABX, IP Phone system etc);
  7. Knowledge of computer system backup technologies, requirements and procedures;
  8. Ability to determine the nature of computer hardware and systems software problems, and to communicate technical guidance and information to users;
  9. Knowledge of managing RFP / RFQ / Tender and procurement process;
  10. Ability to negotiate and deal with vendors, consultants, contractors;
  11. Highly adaptable, self- starter, strong problem-solving skills and prioritizing ability;
  12. Ability to communicate fluently in English, Bahasa Malaysia (other language will be ideal); able to communicate highly technical information in an easy to understand manner;
  13. Positive attitude and able to work both in team and independently and work under pressure; and
  14. Willing support on Ad Hoc on:  Weekends, Holidays Festive seasons.

 

*Only Shortlisted Candidate will be contacted

 

*CLOSING DATE 5TH OF FEBRUARY 2022

Application Form

 

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PEJABAT PERBADANAN BUKIT BENDERA PULAU PINANG
TINGKAT 7, BANGUNAN PBBPP
JALAN STESEN BUKIT BENDERA
11500 PULAU PINANG
(ATTN.TO: CORPORATE MANAGEMENT SERVICE DIVISION)
TEL. NO.: 04-8288880 / 61 FAX NO.: 04-8288862

IT ENGINEER – GRADE F41/F44

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JOB VACANCY
PENANG HILL CORPORATION

IT ENGINEER – GRADE F41/F44
(1 VACANCY)

  1. SERVICE GROUP               : MANAGEMENT AND PROFESSIONAL
  2. POSITION GRADE             : GRADE F41/F44
  3. POSITION TYPE                : CONTRACT (Renewable)
  4. SALARY SCHEME              : Based on salary scheme for the Grade F41/F44

 

WORK DESCRIPTION:

  1. In charge of all following items:
    1. Computer hardware related support.;
    2. Phone system related support;
    3. Printing devices related support;
    4. Server within the company;
    5. Uninterrupted Power Supply Unit System; and
    6. Setup / maintenance and monitoring of network systems.
  2. Supporting Facility Department to troubleshoot surveillance systems;
  3. In charge of all system’s backup solution;
  4. In charge of basic website article updates;
  5. Supporting of ticketing system;
  6. Managing in house purchase of purchasing, inventory, ticketing, and any other related system in the company;
  7. Liaise with vendors and suppliers for repairs and maintenances;
  8. Assist Unit leader/ supervisors on R&D and sourcing of IT related hardware and systems;
  9. Support of ticketing system’s hardware as follows:
    1.  Turnstiles;
    2. Swing Gates;
    3. Point of Sale Systems;
    4. Display unit;
    5. Network connection; and
    6. Servers.
  10. Any other task or project assign by the Division Manager.

 

REQUIREMENTS:

  1. Malaysian Citizen, 21 years old and above;
  2. Candidate must possess at least a Bachelor’s Degree, Professional Degree, Master’s Degree in Computer Science/Information System Engineering or equivalent;
  3. Minimum 5 years of relevant experience for Grade F44 & Minimum 2 to 4 years of relevant experience for Grade F41;
  4. Knowledge in :
    1. Domain Controller / DNS/ DHCP / GP Group policies
    2. Email – DMARC/ POP3/ IMAP
    3. HDMI/ TX/RX Technology
    4. Networks Configuration ( ARUBA / CISCO etc)
    5. High Availability Technology
    6. RAID Technology
    7. Firewall – Sophos, pfsense, spam firewall is desirable.
    8. Backup Solution – Veeam etc
    9. Antivirus products and troubleshooting – bitdefender, eset, Norton etc.
    10. windows server 2012 and above
    11. server and pc virtualization ( eg: Hyper-V, VMware)
    12. label printer troubleshooting ( zebra, datamax, sato, etc)
    13. network – Telco / Walkie / Manage Switches
      • Fibre, UTP, Wireless Technologies
    14. Surveillance Technology – IPCAM, NVR etc.
  5. Strong problem-solving skills, self-starter and coach others in a collaborative environment;
  6. Ability to communicate fluently in English, Bahasa Malaysia (other language will be ideal);
  7. Positive attitude as well as the ability to learn quickly, able to work both in team and independently;
  8. Willing to support on Ad Hoc on:  Weekends, Holidays Festive seasons; and
  9. Preferably candidate staying in Penang.

 

*Only Shortlisted Candidate will be contacted

 

*CLOSING DATE 3RD OF FEBRUARY 2022

Application Form

 

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PEJABAT PERBADANAN BUKIT BENDERA PULAU PINANG
TINGKAT 7, BANGUNAN PBBPP
JALAN STESEN BUKIT BENDERA
11500 PULAU PINANG
(ATTN.TO: CORPORATE MANAGEMENT SERVICE DIVISION)
TEL. NO.: 04-8288880 / 61 FAX NO.: 04-8288862

CORPORATE MANAGEMENT SERVICES MANAGER – GRADE N48 / N52

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JOB VACANCY
PENANG HILL CORPORATION

CORPORATE MANAGEMENT SERVICES MANAGER – GRADE N48/N52
(1 VACANCY)

  1. SERVICE GROUP               : MANAGEMENT AND PROFESSIONAL
  2. POSITION GRADE             : GRADE N48/N52
  3. POSITION TYPE                : CONTRACT (Renewable)
  4. SALARY SCHEME              : Based on salary scheme for the Grade N48/N52

 

WORK DESCRIPTION:

  1. Create, lead and manage all management services which includes administration, human resource, training, tender process, corporate communications, stakeholder management, strategic planning and other support services of Penang Hill Corporation (PHC);
  2. Be part of the senior leadership team to enable PHC achieve its operational goals, by drive high productivity and efficiency; Support organizational growth, business profitability and developing a high performance team;
  3. Provides assistance and support to the General Manager in problem solving, project planning, management, development and execution of stated goals and objectives;
  4. Provides administrative roles in developing policies, procedures, and systems which ensure productive and efficient operations;
  5. Performs research and analysis on specific issues, as required, and independently prepares documentation and/or reports, which may be highly sensitive and confidential in nature;
  6. Constructively challenge processes and management decisions to bring out service improvements;
  7. Ensure good relations and regularly communicate with all major stakeholders (internal and external) to achieve objectives;
  8. Ensure that all management service activities meet or improve on budget, cost and efficiency targets (Key Performance Indicators (KPIs)) in line with PHC’s objectives and benchmark against other similar establishment; and
  9. Any other task or project assigned by the General Manager.

 

REQUIREMENTS:

  1. Malaysian Citizen, 35 years old and above;
  2. Minimum Bachelor Degree in Business Management, Public Administration, Law or related discipline. Higher qualification will be an advantage;
  3. Minimum 10 years of relevant work experience and previous working experience in government, corporation or related establishment in a senior management position;
  4. Demonstrated knowledge of government related legislation and corporate best practices and proven ability to apply both effectively;
  5. Knowledge of office management principles and procedures; ensure compliance to the government circulars and Standard Operating Procedures (SOPs);
  6. Strong analytical and project management skills, including strong ability to analyze, problem solving and drive solutions;
  7. Must have strong negotiation, presentation and communication skills in English and Bahasa Malaysia (both verbal and written); additional language skills would be added advantage;
  8. Motivated and self-driven individual with a strong commitment to integrity, professionalism and teamwork; experience in managing a team;
  9. Confident and dynamic personality; Strong creative outlook and willingness to take challenges;
  10. Must be flexible and occasionally to work on weekends and public holidays at short notice.

 

*Only Shortlisted Candidate will be contacted

 

*CLOSING DATE 31ST OF JANUARY 2022

Application Form

 

Email your application

Email your application
Any job related inquiry or application you may reach us at

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Mail in your application

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Submit your complete application to the stated address: -

PEJABAT PERBADANAN BUKIT BENDERA PULAU PINANG
TINGKAT 7, BANGUNAN PBBPP
JALAN STESEN BUKIT BENDERA
11500 PULAU PINANG
(ATTN.TO: CORPORATE MANAGEMENT SERVICE DIVISION)
TEL. NO.: 04-8288880 / 61 FAX NO.: 04-8288862

CUSTOMER SERVICE ASSISTANT (PSH)

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JOB VACANCY
PENANG HILL CORPORATION

CUSTOMER SERVICE ASSISTANT (PSH)

 

  1. SERVICE GROUP               : SUPPORT GROUP
  2. POSITION TYPE                : CONTRACT (Renewable under PSH Scheme)

 

WORK DESCRIPTION:

  1. Meet and greet clients and customers;
  2. A warm and approachable manner;
  3. Provide outstanding customer service to improve customer satisfaction and relationship;
  4. Provide information about Penang Hill and its attractions to visitors;
  5. Crowd control and Queue management;
  6. Customer query management;and
  7. Any other task or project assigned by the Team @ Unit Leader, Manager or the Management.

 

REQUIREMENTS:

  1. Malaysian Citizen, 19 years old and above;
  2. Minimum Diploma or professional qualification in Hospitality, Tourism, Customer Service, Marketing or related discipline. Fresh Graduates with higher qualification are encouraged to apply;
  3. Previous working experience in hotel, museum, gallery or tourism related establishment will be an added advantage;
  4. Pleasant personality, outgoing and like meeting new people;
  5. Strong language proficiency in English and Bahasa Malaysia (both verbal and written is a must). Additional languages will be added advantage;
  6. Motivated and self-driven individual with a strong commitment to integrity, professionalism and teamwork;
  7. Passionate in customer service;
  8. Able to work independently with minimum supervision; and
  9. Must be willing to work on shifts, weekends and public holidays.

*Only Shortlisted Candidate will be contacted

Application Form

 

Email your application

Email your application
Any job related inquiry or application you may reach us at

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Submit your complete application to the stated address: -

PEJABAT PERBADANAN BUKIT BENDERA PULAU PINANG
TINGKAT 7, BANGUNAN PBBPP
JALAN STESEN BUKIT BENDERA
11500 PULAU PINANG
(ATTN.TO: CORPORATE MANAGEMENT SERVICE DIVISION)
TEL. NO.: 04-8288880 / 61 FAX NO.: 04-8288862

 

CORPORATE COMMUNICATIONS OFFICER – GRADE N41/N44

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JOB VACANCY
PENANG HILL CORPORATION

CORPORATE COMMUNICATIONS OFFICER - GRADE N41/N44
(2 VACANCIES)

  1. SERVICE GROUP                 : MANAGEMENT AND PROFESSIONAL
  2. POSITION GRADE               : GRADE N41/N44
  3. POSITION TYPE                  : CONTRACT (Renewable)
  4. SALARY SCHEME                : Based on salary scheme for the Grade N41/N44

WORK DESCRIPTION:

  1. To be responsible for the coordination and execution of marketing plan, social media campaign, publicity events and related activities to promote all inhouse program;
  2. Relationship building and working closely with media, government agencies, tourism related bodies, corporate organizations, NGOs and other stakeholders;
  3. Develop and implement internal and external communication strategies that includes media outreach and social media content creation;
  4. Research and write press releases, and content for the company website, social media, infographics and newsletters;
  5. Develop content strategy to increase followers to website and social media;
  6. Attend to all forms of enquiries and respond to public complaints on timely basis; plan and execute story pitching for events and product launches;
  7. Maintain tracking report and monitor all forms of media for brand mention and PR coverages;
  8. Execute communication plan and provide status report to board members and management; and
  9. Any other task or project assigned by the Manager and Management.

 

REQUIREMENTS:

  1. Malaysian Citizen, 25 years old and above;
  2. Minimum 10 years of relevant experience for Grade N44 & Minimum 3 to 5 years of relevant experience for Grade N41;
  3. Candidate must possess minimum a Bachelor’s Degree or Professional Degree in Advertising / Media, Mass Communications, Marketing or equivalent; higher qualification will be an advantage;
  4. Strong communication and excellent writing skills in English and Bahasa Malaysia is a must; additional language skills would be added advantage; candidate maybe required to communicate with international media and organizations;
  5. Experience in handling press conference, organizing seminars and events; good network in media circle will be an advantage;
  6. Strong experience in using and develop content for social media, eg. Facebook, twitter, YouTube, Instagram;
  7. Good project management skill, highly independent, strong teamwork and resourceful in problem solving;
  8. Motivated, disciplined and self-driven individual with a strong commitment to integrity, professionalism, quality of execution, teamwork with good presentation skills and strong people management skills;
  9. Confident, dynamic personality and willingness to take challenges; be prepared to work outdoor / on-site;
  10. Must be flexible and occasionally to work on weekends and public holidays.

*Only Shortlisted Candidate will be contacted

 

*CLOSING DATE 31ST of JANUARY 2022

Application Form

 

Email your application

Email your application
Any job related inquiry or application you may reach us at

This email address is being protected from spambots. You need JavaScript enabled to view it.

Mail in your application

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Submit your complete application to the stated address: -

PEJABAT PERBADANAN BUKIT BENDERA PULAU PINANG
TINGKAT 7, BANGUNAN PBBPP
JALAN STESEN BUKIT BENDERA
11500 PULAU PINANG
(ATTN.TO: CORPORATE MANAGEMENT SERVICE DIVISION)
TEL. NO.: 04-8288880 / 61 FAX NO.: 04-8288862